Dialer F.A.Q.

I have problems with underwater, crackly, static sound
Any audio problems indicate problems with the local network, internet connection and in rare cases, end switch equipment. 

We suggest restarting your network equipment (modem, router / firewall, switch) and testing your network.
Calls are coming in slow
No calls are coming in at all
How do I reset my campaign lists?
How do I enable call recording
I can't access the dialer interface at all
I did not hear the 'You are the only person in this conference' message
How can I listen (monitor) my agents in ViCiDial?
I can't find my lead!

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