If you have noticed that your calls have been marked as spam or have been blocked by major mobile carriers such as AT&T, T-mobile or Verizon, please register your caller IDs on the following resource websites: Hiya (AT&T) 1st Orion (T-Mobile, Sprint) T-Mobile Call Reporting TNS (Verizon, U.S. Cellular) Other, less important, but helpful resources: […]
Are Your Calls Marked as Spam? Read More »
In order to export all callbacks (CBHOLD) from the entire dialer, please log into the MySQL and run the following query: SELECT * FROM `vicidial_list` WHERE `status`=’CBHOLD’ INTO OUTFILE ‘/var/www/html/vicidial/cbholds.zip’ FIELDS TERMINATED BY ‘,’ OPTIONALLY ENCLOSED BY ‘”‘ LINES TERMINATED BY ‘rn’ After that, navigate to http://your-dialer-addres/vicidial/cbholds.zip, download and rename the file from .ZIP to
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Small, clean database will always perform better than a huge one. In order to see what is the total size of all the databases in the dialer, log in via SSH and run the following command: du -kh /var/lib/mysql To check the size of the asterisk database only, you can run: du -kh /var/lib/mysql/asterisk To
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In order to locate any files larger than a certain size, please run the following command. The below example searches for all files larger than 500MB. find / -size +500M To display more details and sort the items in the list by size, run the following: find / -type f -size +500M -exec du -h
Finding files larger than … in Linux Read More »
If you wish to search for a certain string in Asterisk only (Example: only show carrier congestion), launch the Asterisk CLI along with the grep command, i.e.: asterisk -rvvvvv | egrep -i “string” Example (showing only congestion notices / errors) asterisk -rvvvvv | egrep -i “congested”
Searching for a string in Asterisk Read More »
To remove recordings older than X days (i.e. 3 days), SSH into your dialer and run the following campaign: find /var/spool/asterisk/monitorDONE/MP3 -type f -mtime +3 -exec rm {} ; find /var/spool/asterisk/monitorDONE/ORIG -type f -mtime +3 -exec rm {} ;
Deleting recordings older than X days Read More »
To export only leads with a specific disposition (in this example SALE) from only certain campaigns (in this example 1000, 2000), please log in to PHPMyAdmin and run the following SQL: select * from vicidial_list where status=”SALE” and list_id in (select list_id from vicidial_lists where campaign_id=1000 or campaign_id=2000) Click on the Export button on the bottom and
Just run the following from your MySQL / MariaDB console: SELECT first_name,last_name,address1,city,postal_code,phone_number FROM vicidial_list WHERE list_id in (select list_id from vicidial_lists) and city in (‘X’,’Y’,’Z’) INTO OUTFILE ‘/tmp/cities.csv’ FIELDS TERMINATED BY ‘,’ ENCLOSED BY ‘”‘ LINES TERMINATED BY ‘n’
How to export all leads from specific certain cities from the entire database / dialer Read More »
If you are running a predictive dialer (or any kind of Asterisk server) or a web hosting server, you have probably experienced often hacker/lamer brute force attempts. These attacks can be easily blocked by implementing optimal server configuration, using a good Firewall (i.e. SonicWall, PfSense, Tomato) etc. A very useful method of blocking brute force attacks is installing Fail2Ban, which
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Sometimes, admin would like to change / reset only specific dial statuses within only specific campaign – i.e. Reset all NA, NI, NP and similar statuses while keeping others (like DNC, SALE etc.) intact. To do so, log SSH in and open mysql: mysql -ucron -p1234 use asterisk Afterwards, run the following command (Example –
Resetting only specific call statuses within a specific campaign Read More »
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